Questions?

Find answers to your most frequently asked questions. From product details to service guidelines, we've got all your questions covered.

General questions

What is this site?

Travel insurance

Are the trips offered and destinations safe?

What travel documents do I need?

How can I become a trip author?

Booking process

What is an RFQ and how does it work?

How do I pay for a trip?

Trip cancellations and refunds

Are there any hidden fees?

Account and technical

I forgot my password. How can I reset it?

I am having issues with my account I need assistance.

Didn't find what you need?

Don't hesitate to get in touch with us directly. We're here to help.