Questions?
Find answers to your most frequently asked questions. From product details to service guidelines, we've got all your questions covered.
General questions
What is this site?
Travel insurance
Are the trips offered and destinations safe?
What travel documents do I need?
How can I become a trip author?
Booking process
What is an RFQ and how does it work?
How do I pay for a trip?
Trip cancellations and refunds
Are there any hidden fees?
Account and technical
I forgot my password. How can I reset it?
I am having issues with my account I need assistance.
Didn't find what you need?
Don't hesitate to get in touch with us directly. We're here to help.